PRIVACY
Processing and Protection of Personal Data
Privacy Terms
The use of this website is subject to the Privacy Policy mentioned below, and users should check the respective terms each time they use it.
Responsible for processing and electronic mail :
CARLA CRISTOVÃO
crisdecordecoracao@gmail.com
The data will be collected and solely used by the company Carla Andreia Claudino Cristóvão, owner and proprietor of the website crisdecor.pt, for the sole purpose of completing a purchase made on this website, and will be made available to the transport company (name, address, tax number and contact details).
The data will be stored for the time necessary to carry out the entire purchasing and shipping process.
crisdecor.pt cannot guarantee that:
- The creations are unique and do not have similarities and/or are not used by others;
- Any design created using our design tools does not infringe any third party rights and/or any trademark.
Your personal data may be disclosed to third parties that provide specific services, such as external entities contracted by Carla Andreia Claudino Cristóvão.
Any disclosure will be made without going beyond the purpose for which your personal data was collected. ( https://www.etutorworld.com/ )
Additionally, your personal data may be disclosed to third parties in the event of:
- Comply with applicable laws;
- Respond to judicial inquiries;
- Comply with valid legal processes;
- Protect the rights or property of crisdecor.pt.
crisdecor.pt will adopt the necessary technical and organizational measures to guarantee the security of personal data and prevent its alteration, loss or unauthorized access, taking into account the state of technology, in accordance with the provisions of the RLOPD. However, crisdecor.pt cannot guarantee the absolute infallibility of the Internet and, therefore, a data breach through fraudulent access by third parties.
Users are responsible for the veracity of the data provided and are responsible for notifying crisdecor.pt of any changes to the same, thus exempting crisdecor.pt from any liability in this regard.
Under Law 34/2002 of 11 July on Information Society Services and Electronic Commerce, crisdecor.pt will not, under any circumstances, send advertising or communications for sales purposes or of any other commercial nature to users without their prior request or consent. It will also not send unsolicited or previously authorised messages or email chains.
We further inform you that the company's employees are covered by a confidentiality agreement/clause in their employment contract, regarding personal data relating to customers.
The customer, through our website or any other form of contact, will always have access to their personal data and the possibility of removing or updating them.
Any questions or information, please contact us
by email or to our WhatsApp 969567225
Cookie Policy (EU)
We use the “Real Cookie Banner” consent management tool to manage the cookies and similar technologies (tracking pixels, web beacons, etc.) used on this website, as well as consent for the processing of related data. You can find more information about how “Real Cookie Banner” works at <a href=”https://devowl.io/rcb/data-processing/” rel=”noreferrer” target=”_blank”>https://devowl.io/rcb/data-processing/</a>.
The processing of personal data carried out in this context has its legal basis in Article 6 (1) c) and f) GDPR. Our legitimate interest in the processing lies in the need to manage the cookies and similar technologies used, as well as the related consent.
The provision of personal data is not contractually required nor necessary for the conclusion of a contract. It is therefore not obligatory for the user of our website to provide their personal data. However, if you do not authorise the collection and processing of this data, we will not be able to manage your consent.
Cookie Policy (EU)
Our online store uses cookies to improve your browsing experience and provide personalized services to our users. This policy explains what cookies are, how we use them and your options regarding cookie control.
What are cookies?
Cookies are small text files that are stored on your device when you visit a website. They are widely used in order to make websites work more efficiently and to provide information to the website owners.
How do we use cookies?
We use cookies for a number of reasons. These include:
- Necessary Cookies: Essential for the functioning of the website, thus allowing you to navigate the pages and use our main features.
- Performance Cookies: These help us understand how you interact with our website, providing information about the areas you visit, the time you spend on them, and the issues you encounter, such as error messages. This helps us improve the performance of our website.
- Functionality Cookies: However, they allow us to remember your preferences and personalize your experience on the website, such as the language chosen or the region you are in.
- Advertising Cookies: These are used to display adverts that are relevant to you and your interests. However, they are also used to limit the number of times you see an advert, as well as to measure the effectiveness of an advertising campaign. Cookie Policy (EU)
Your options
Therefore, by using our website, you consent to the use of cookies in accordance with this policy. However, you can choose to disable cookies at any time by changing your browser settings. Please note, however, that disabling cookies may affect the functionality of the website and your user experience.
More information
If you have any questions about our cookie policy, please contact us through our support channels.
Cookie Policy Updates (EU)
We may update this Cookie Policy (EU) from time to time to reflect changes in our practices or regulations. We therefore recommend that you review this page regularly for the latest information.
Published on March 19, 2024
Last updated: November 15, 2024
This Privacy Policy describes how Crisdecor (the “Website”, “we”, “us” or “our”) collects, uses and discloses your personal information when you visit us, use our services or make a purchase from crisdecor.pt (the “Website”) or otherwise communicate with us about the Website (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether a customer, Website visitor or other person whose information we collect in accordance with this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Website, update the “Last Updated” date and take any other actions required by applicable law.
How we collect and use your personal information
In order to provide the Services, we collect personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights and the rights of our users or others.
What personal information we collect
The types of personal information we obtain about you depend on how you interact with our website and how you use our Services. When we use the term “personal information,” we are referring to information that identifies you, relates to you, describes you, or is reasonably associated with you. The following sections describe the categories and specific types of personal information we collect.
Information we collect from you directly
Information you send to us directly through our Services may include:
- Contact details including your name, address, telephone number and email address.
- Order information including your name, billing address, shipping address, payment confirmation, email address and telephone number.
- Account information including your username, password, security questions, and other information used for account security purposes.
- Customer support information including information you choose to include in communications with us, for example when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You can choose not to provide this information, but doing so may prevent you from using or accessing these features.
Information we collect about your use
We may also automatically collect certain information about your interaction with the Services (“ Usage Data ”). To do this, we may use cookies, pixels, and similar technologies (“ cookies ”). Usage Data may include information about how you access and use our website and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.
Information we obtain from third parties
Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
- Companies that support our website and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g. bank account, credit or debit card information, billing address) to process your payment, fulfil your orders and provide you with the products or services you requested, in order to perform the contract we have with you.
- When you visit our website, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Please also see the section below, Third Party Websites and Links.
How we use your personal information
- Providing products and services. We use your personal information to provide the Services to you, to perform the contract we have with you, including to process your payments, fulfill your orders, send you notifications relating to your account, purchases, returns, exchanges or other transactions, create, maintain and manage your account, arrange for shipping, facilitate any returns and exchanges, and other features and functionality related to your account. We may also improve your shopping experience by enabling Shopify to combine your account with other Shopify services that you may choose to use. In such cases, Shopify will treat your information as set out in its Privacy Policy and Consumer Privacy Policy.
- Marketing and Advertising We may use your personal information for marketing and promotional purposes, such as sending you marketing communications, advertising and promotional communications by email, text message or post, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Website and other Websites. If you are a resident of the EEA, the legal basis for these data processing activities is our legitimate interest in selling our products in accordance with Art. 6 (1) (f) GDPR.
- Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to use the Services and register for an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately. If you are a resident of the EEA, the legal basis for these data processing activities is our legitimate interest in keeping our website secure for you and other customers, in accordance with Art. 6 (1) (f) GDPR.
- Communicating with you and improving services. We use your personal information to provide you with customer support and to improve our Services. This is in our legitimate interest to be able to respond to you, provide you with effective services and maintain our business relationship with you in accordance with Art. 6 (1) (f) GDPR.
Cookies
Like many websites, we also use cookies. For specific information about the cookies we use in connection with powering our store with Shopify, please see https://www.shopify.com/legal/cookies . We use cookies to power and improve our website and Services (including to remember your actions and preferences), to perform analytics and to better understand your interaction with the Services (in our legitimate interest to administer, improve, and optimize the Services). We may also allow third parties and service providers to use cookies on our website to better tailor services, products, and advertising on our website and other websites.
Most browsers automatically accept cookies by default, but you can choose to set your browser to remove or reject cookies through the browser controls. Please note that removing or blocking cookies may negatively impact your user experience and may cause some of the Services, including certain general features and functionality, to function improperly or no longer be available. Additionally, blocking cookies may not completely prevent how we share information with third parties, such as our advertising partners.
How we disclose personal information
In certain circumstances, we may disclose your personal information to third parties for the purposes of fulfilling contracts, legitimate interests and other reasons subject to this Privacy Policy. Such circumstances may include:
- With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping).
- With business and marketing partners to provide you with services and advertising. Our business and marketing partners will use your information in accordance with their own privacy notices.
- When you contact, request or otherwise consent to us disclosing certain information to third parties, for example to send you products or through your use of social media widgets or login integrations, with your consent.
- With our subsidiaries or otherwise within our corporate group, in our legitimate interest of running a successful business.
- In connection with a business transaction, such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights and the rights of our users or others.
We disclose the following categories of personal information and sensitive personal information about users for the purposes set out above in “How we collect and use your personal information” and “How we disclose personal information” :
| Category | Recipient categories |
|---|---|
|
|
We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.
With your consent, we share personal information for the purpose of engaging in advertising and marketing activities, as follows.
Third-party websites and links.
Our website may provide links to websites or other online platforms operated by third parties. If you follow links to websites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee, and are not responsible for, the privacy or security of such websites, including the accuracy, completeness or reliability of any information found there. Information you provide in public or semi-public locations, including information you share on third-party social media platforms, may also be viewed by other users of the Services and/or users of such third-party platforms, without limitation as to its use by us or such third parties. Our inclusion of such links does not in itself imply any endorsement of the content of such platforms or their owners or operators, except as disclosed on the Services.
Children's data
The Services are not intended for use by children and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that we delete it.
As of the Effective Date of this Privacy Policy, we have no actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under the age of 16.
Security and retention of your information
Please note that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Furthermore, any information you send to us may not be secure during transmission. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.
The length of time we retain your personal information depends on a number of factors, such as whether we need the information to maintain your account, provide you with the Services, comply with our legal obligations, resolve disputes, or enforce other applicable agreements and policies.
Your rights
Depending on where you live, you may have some or all of the rights set out below in relation to your personal information. However, these rights are not absolute and may only apply in certain circumstances, and in some cases we may refuse your request if the law allows us to.
- Right to access/know : You may have the right to request access to the personal information we hold about you, including details relating to the ways in which we use and share your information.
- Right to erasure : You may have the right to request that we erase the personal information we hold about you.
- Right to correction : You may have the right to request that we correct inaccurate personal information we hold about you.
- Right to portability : You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with some exceptions.
- Right to Opt-Out of Sale, Sharing or Targeted Advertising : You may have the right to instruct us not to “sell” or “share” your personal information or to opt-out of processing your personal information for purposes considered “targeted advertising” as defined in applicable privacy laws. Please note that if you visit our Website with the Global Privacy Control opt-out preference signal enabled, depending on where you are located, we will automatically treat this request as an opt-out request from the “sale” or “sharing” of information for the device and browser you use to visit the Website.
- Restriction of processing : You may have the right to ask us to stop or restrict our processing of personal information.
- Withdrawal of consent : Where we rely on consent to process your personal information, you may have the right to withdraw that consent.
- Appeal : You may have the right to appeal our decision if we refuse to process your request. You can do so by responding directly to our refusal.
- Managing your communication preferences : We may send you promotional emails and you can opt out of receiving them at any time by using the unsubscribe option provided in our emails. If you opt out, we may still send you non-promotional emails, such as those relating to your account or orders you have placed.
You may exercise any of these rights where indicated on our Website or by contacting us using the contact details provided below.
We will not discriminate against you for choosing to exercise any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before responding to your request. In accordance with applicable law, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide evidence that you have authorized the agent to act on your behalf and we may need to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.
Complaints
If you have any complaints about how we handle your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the authorities responsible for supervising data protection here .
International users
Please note that we may transfer, store and process your personal information outside the country where you reside. Your personal information is also processed by employees and third party service providers and partners in those countries.
If we transfer your personal information outside of Europe, we will rely on recognised transfer mechanisms, such as the European Commission’s Standard Contractual Clauses, or any equivalent contracts issued by the competent authority in the UK, as relevant, unless the transfer of data is to a country that has been determined to provide an adequate level of protection.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please contact us by telephone or email at crisdecordecoracao@gmail.com or contact us at Rua das Ribeirinhas, 3, Ribeira Rio de Cões, S. João das Lampas, PT-11, 2705-733, PT.
For the purposes of applicable data protection legislation, and unless expressly stated otherwise, we are responsible for the processing of your personal information.